
Frequently Asked Questions
Please read through our frequently asked questions. We're happy to answer any additional questions you may have, you can contact our office at help@michellelistens.com. We also encourage you to follow us on social media.
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What is therapy?
Therapy, also known as counseling or psychotherapy, is a professional relationship between a licensed therapist and a client designed to help the client address emotional, mental, or behavioral challenges, gain insight, and improve their overall well-being.
Who should consider therapy?
Therapy is beneficial for anyone facing challenges such as stress, anxiety, depression, trauma, relationship issues, or major life transitions. It's also helpful for personal growth, self discovery, or improving communication and coping skills.
How do I find the right therapist?
Look for a licensed therapist whose expertise matches your needs. You can check professional directories, read reviews, or get referrals from friends, family, or healthcare providers. A consultation or initial session can help determine if the therapist is a good fit.
What happens during a therapy session?
Sessions typically involve discussing your thoughts, feelings, and experiences. Therapists may ask questions, offer insights, or suggest strategies to help you process emotions, set goals, or solve problems. Sessions usually last 45-60 minutes.
How often should I attend therapy?
The frequency varies based on your needs and goals. Many people start with weekly or bi-weekly sessions, and the schedule can be adjusted over time.
Is therapy confidential?
Yes, therapy is confidential. Therapists are bound by ethical and legal obligations to protect your privacy. Exceptions include situations where there is a risk of harm to yourself or others if mandated by law (e.g., reporting child abuse).
How long does therapy last?
The duration depends on your goals, the nature of your concerns, and the type of therapy. Some issues can be addressed in a few sessions, while others may require months of ongoing work.
What if I don't feel comfortable with my therapist?
It's important to feel safe and supported in therapy. If you don't feel comfortable, discuss your concerns with your therapist. If it doesn't improve, it's okay to seek a different therapist.
Do I have to talk about everything in therapy?
No, you set the pace. While openness can be helpful, you're not obligated to discuss anything you're not ready to share.
How much does therapy cost?
Costs vary depending on the therapist's credentials, location, and type of therapy. Fees typically range from $150 to $250 per session. Our therapists offer sliding-scale fees and accept insurance.
Are online therapy options effective?
Yes, online therapy has been shown to be effective for many issues, including anxiety, depression, and stress. It's a convenient option, especially for those with limited access to in-person therapy.
What types of therapy are available?
Cognitive Behavioral Therapy (CBT): Focuses on changing negative thought patterns.
Humanistic Therapy: Centers on self-growth and personal potential.
Trauma-Focused Therapy: Addresses trauma-related symptoms.
Couples Therapy: Works on improving relationships.
Insurance Information
Does insurance cover therapy?
Some insurance plans cover therapy, but it depends on your provider and plan. Contact your insurance company to learn about coverage, copays, and out-of-network reimbursement options.
What insurance do we accept?
We accept the following:
Aetna
Anthem
BlueCross and BlueShield
Cigna
Empire Blue Cross Blue Shield
Evernorth
Meritian Health
Northwell Direct Tier 1
Optum
Oxford
United Medical Resources (UMR)
UnitedHealthcare UHC I UBH
Out of Network with NYSHIP